Key responsibilities:

• Provide advice to managers and employees in the interpretation of workplace agreements and HR policies
• Continue to monitor, review and implement changes to HR policies to ensure accurate and consistent information is provided to employees
• Creation & distribution of HR documentation as required to support People matters
• Provide coaching and advice to leaders in relation to conducting employee disciplinary processes
• Advise and support managers regarding first tier grievance and conflict management
• Ensure accurate and robust documentation of employee matters within the People case management tool
• Support in the process of benchmarking roles, award assessments, letter generation & HR reporting and analytics
• Work collaboratively with our Centres of Excellence i.e. Workplace Relations, Remuneration & Benefits & Organisation Development – to escalate and reallocate work as required to appropriate support tier.

What we're looking for:

• A HR degree or studying towards a HR discipline and/or generalist HR/IR experience in a fast paced, dynamic environment
• Exposure to or experience in, end to end case management of lower level cases
• Experience communicating effectively at all levels within the business
• Effective organisational and time management skills with the flexibility to work to SLA’s
• An exceptional team player attitude, willing to help others out in order to deliver for the business
• The ability to learn and effectively use a broad range of platforms/systems (Versa Case management, Live Tiles – Microsoft 365, SharePoint).

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.